Privacy Policy
Effective Date: 11-6-2025
Last Updated: 11-6-2025
At BayClean Masters, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our cleaning services across the San Francisco Bay Area and Sacramento. By using our website or engaging our services, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us, book a service, or request a quote, we may collect:
- Your name
- Email address
- Phone number
- Physical address (for service visits)
b. Non-Personal Information
We may automatically collect:
- Browser type and version
- IP address
- Pages visited, duration, and referral sources
- Device information and operating system
This information helps us improve our website experience and service quality.
2. How We Use Your Information
Your information is used to:
- Provide cleaning services and manage appointments
- Communicate with you about your bookings, promotions, or updates
- Process payments securely
- Improve our website and customer experience
- Send service reminders, promotional offers, or updates (only if you opt-in)
- Comply with legal and regulatory obligations
3. How We Protect Your Information
We use industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. These include:
- SSL encryption on our website
- Secure payment gateways
- Restricted employee access to sensitive information
However, please note that no method of online transmission or storage is 100% secure.
4. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information only in the following cases:
- With trusted third-party vendors (e.g., payment processors or marketing partners) who assist in delivering our services
- When required by law, regulation, or court order
- To protect our legal rights and prevent fraud or misuse
All third-party partners are required to maintain confidentiality and use your information only for authorized purposes.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze traffic, and improve content relevance.
You can choose to disable cookies in your browser settings, but some parts of the site may not function properly without them.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of promotional emails or marketing communications
- Request a copy of the data we hold about you
To exercise these rights, contact us at [Insert Contact Email].
7. Data Retention
We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.
8. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. Please review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from minors. If you believe your child has provided us with personal data, please contact us for immediate removal.
10. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected with a revised “Last Updated” date at the top of this page. We encourage you to review it regularly.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
BayClean Masters
Email:
Phone:
Service Areas: San Francisco Bay Area & Sacramento